Effective Date: February 26, 2026
Company Name: Regent Reviews LLC
1. Introduction
Regent Reviews LLC (“Regent Reviews,” “we,” “our,” or “us”) respects your privacy.
This Privacy Policy explains how we collect, use, process, and protect information when you use our website and software services (the “Service”).
By using our Service, you agree to the practices described in this policy.
2. Information We Collect
We collect the following types of information:
A. Information You Provide
When you create an account or use our Service, we may collect:
Name
Business name
Email address
Phone number
Billing information
Business information
B. Customer Data
As part of providing review and messaging services, you may upload or input customer information, such as:
Customer names
Phone numbers
Email addresses
Feedback responses
You are responsible for ensuring you have permission to share this information with us.
C. Automatically Collected Information
When you visit our website, we may collect:
IP address
Browser type
Device information
Pages visited
Usage data
This information helps us improve our Service.
3. How We Use Information
We use collected information to:
Provide and operate the Service
Send review requests and manage feedback
Process payments
Improve platform functionality
Communicate with you regarding your account
Ensure compliance with applicable laws
We do not sell your personal information.
4. Data Processing Role
For customer data uploaded into the platform:
You are the data controller.
Regent Reviews acts as a data processor.
We process customer data solely to provide the Service.
5. Payment Processing
Payments are processed through third-party providers such as Stripe.
We do not store full credit card numbers on our servers.
Payment information is handled in accordance with the payment processor’s privacy policy.
6. Data Sharing
We may share information with:
Service providers (hosting, messaging, analytics)
Payment processors
Legal authorities if required by law
We do not sell, rent, or trade personal information.
7. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect information.
However, no method of transmission over the Internet is 100% secure.
8. Data Retention
We retain information:
As long as your account remains active
As necessary to provide the Service
As required to comply with legal obligations
You may request deletion of your account and associated data by contacting us.
9. Your Rights
Depending on your location, you may have rights to:
Access your personal information
Correct inaccurate data
Request deletion
Restrict processing
To make a request, contact us at the email below.
10. Cookies & Tracking
We may use cookies and similar technologies to:
Improve website performance
Analyze traffic
Enhance user experience
You can adjust browser settings to refuse cookies.
11. Third-Party Services
Our Service may integrate with third-party platforms such as:
Google
Messaging providers
Review platforms
We are not responsible for the privacy practices of third-party services.
12. Children’s Privacy
Our Service is intended for businesses and not for individuals under 18.
We do not knowingly collect information from minors.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
Updated versions will be posted on this page with a revised effective date.
Continued use of the Service constitutes acceptance of the updated policy.
14. Contact Information
Regent Reviews LLC
ben@regentreviews.com